Orders placed online are confirmed by phone. If we can't reach you within 10 minutes, the order is held for 30 minutes and cancelled if we still can't confirm it.

Cooking starts only after confirmation, so an unconfirmed order is never charged.

Delivery is available to the zones listed on our delivery page, with the fee shown at checkout before you pay.

If a rider is running more than 30 minutes late, call the kitchen — we'll track it down or remake the order.

Please check your order at the door. Claims about missing or damaged items are accepted within 15 minutes of handover.

Payment is made on delivery or pickup: cash or bank transfer. The rider carries change for cash orders up to ₦20,000.

Online card payment is being rolled out and will appear at checkout when it is live.

If something is wrong with your order — missing item, wrong item, or food that isn't right — call us the same day and we'll remake it or refund it.

Refunds are returned to the original payment method within 3–5 working days for card payments, or immediately for cash where possible.

We can't accept returns on prepared food that was collected and eaten, except where quality is in question.

All meals are prepared in a licensed kitchen. Some dishes contain shellfish, groundnuts (suya spice), dairy or gluten.

Tell us about allergies in the order notes — we'll advise honestly on whether we can safely prepare your order.

Platters and bulk trays require 24 hours' notice and a 50% deposit to reserve the kitchen time.

Deposits are refundable up to 48 hours before the event date.